Cancellation fees are structured as follows:

• 0–12 hours’ notice: 100% fee payable
• 12-24 hours’ notice: 50% fee payable
• 24-48 hours’ notice or more: No fee payable

Please contact Jeff at Soul Star Counselling directly via email (hello@soulstarcounselling.com.au) or phone (044 88 03 784) to re-book. If there are any significant events, we can discuss them on a case-by-case basis. At Soul Star Counselling, we understand that unforeseen circumstances may arise intermittently.