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About Me
Jeff – Counsellor Bio
My name is Jeffrey May, commonly known as Jeff among colleagues and acquaintances. As the founder, owner, and lead psychological and relationship counsellor at Soul Star Counselling, I am committed to providing the highest standard of professional support and guidance to all clients. Promoting personal growth and enhancing well-being are fundamental aspects of my practice, and I greatly value contributing to these outcomes.
Like many others, I have faced significant challenges in my own personal life that led me to seek counselling. During that period, my search for support was met with considerable disappointment, as I encountered a large number of psychologists and counsellors whose approach and care were notably inadequate for the responsibilities entrusted to them. These experiences left a lasting impression, highlighting for me the profound impact that unfit practitioners can have on those seeking help.
It was only after these difficult encounters that I was eventually referred to an exceptional counsellor. The difference was immediate and profound—their compassionate and skilled approach offered the support and understanding I truly needed. The positive effect of this experience was transformative, inspiring me to follow a path into psychological counselling myself. It was this journey, from hardship to hope, that motivated my commitment to providing high-quality care and support to others facing their own challenges. As a dedicated counsellor, I prioritise cultivating a safe, authentic, empathetic, and welcoming environment where everyone feels comfortable expressing themselves. I regard my responsibility as a counsellor with the utmost dedication, recognising that providing psychological support is far more than just a job. It is a commitment that naturally extends beyond the limits of traditional business hours. As a counsellor, I am dedicated to consistently upholding the principles I advocate in my practice. In the role of a psychological counsellor, it is both necessary and incumbent upon us to extend the utmost respect and dignity to every individual, whether or not they are seeking counselling services.
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About Us
Soul Star Counselling – Why choose Me
I maintain a continuous commitment to the principles of care and empathy, which is reflected throughout all aspects of my professional and personal conduct. My approach to counselling is grounded in care and respect for all living beings, both personally and professionally. I am committed to building strong, meaningful connections with clients, fostering an environment of trust and understanding. My approach is thoughtfully challenging, tailored to support everyone’s progress at their own pace while encouraging growth and self-awareness. Colleagues and acquaintances frequently characterise me as empathetic, caring, and kind. My choice to pursue tertiary qualifications in psychological counselling was met with affirmation, reflecting the suitability of these traits for my chosen profession. In professional and personal terms, I am dedicated to my work and derive considerable satisfaction from observing the positive developments achieved by clients. Witnessing meaningful progress is both rewarding as a counsellor and indicative of substantial growth and benefit for everyone. This ongoing fulfilment strengthens my commitment to delivering high-quality support and guidance throughout clients’ personal journeys.
The Etymological Origins of “Soul Star”
The Soul Star is regarded as the eighth chakra, located approximately 15–30 cm above the crown of the head. Commonly referred to as the “Seat of the Soul,” it is thought to connect an individual’s energy field with their higher self, soul wisdom, and universal consciousness. When balanced or activated—often in conjunction with psychological counselling—it may foster a sense of purpose and tranquillity, as well as support expanded awareness and deeper intuition. Although the name might suggest that Soul Star Counselling focuses exclusively on spiritual practices, our services are grounded in evidence-based therapeutic approaches.
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About Me
Why Choose me
My Professional & Personal Commitment to Psychological Counselling
During the initial phases of my education and training as a counsellor, my primary objective was to foster positive change in individuals’ lives—a goal that continues to guide my practice. Over time, life’s unique experiences have led me toward a particular focus: supporting women and children affected by domestic violence. Domestic violence has had a considerable impact on my life since childhood and as a teenager, as I was exposed to it at an early age. I am deeply aware of the effects domestic violence can have on female clients and young people. My personal experiences have given me unique insights into what women and children endure, allowing me to bring a heightened level of understanding to my role—one that may differ from many other counsellors.
For women who are seeking counselling but feel hesitant to speak with a male counsellor due to past experiences of domestic violence, your concerns are completely valid and understandable.
At Soul Star Counselling, clients can expect the highest standard of care, empathy, and understanding, supported by my commitment to providing a safe and supportive environment tailored to your unique needs.
If you’re a person that has found yourself unable to attend counselling appointments due to your current situation, whether it maybe limited transport options or unable to commute on public transport, no need to worry about that, I also provide client home visit counselling appointments with no additional fees added to the hourly fee, yes, I drive to your home address so that you can be and feel yourself when sharing your deepest concerns. I also pride myself to provide counselling sessions to every person that I meet, to the highest professional standard that I can.
Yes, I can honestly say, Soul Star Counselling is unique regarding its services and how I care for all the people that I get to meet. To be honest, it’s a privilege to be able to help people from all walks of life. I feel a sense of pride to see each person from start to finish and their journey to recovery, it’s such a rewarding time, not only for myself but for the individual.
I very much look forward to meeting you, if you decide to contact Soul Star Counselling, but if you feel that It’s not for you, I sincerely hope you find and meet a counsellor that can assist you in your journey.
In both historical and contemporary contexts, many men may not recognise psychological abuse and coercive control directed at women and children as forms of domestic violence. On occasion, this has resulted in male clients discontinuing therapy upon receiving this information. My approach prioritises the safety and well-being of those affected by domestic violence, especially women and children.
Domestic violence rates in Australia remain alarmingly high and continue to increase. Recent statistics indicate that one in three women have experienced domestic violence from a partner or family member. Addressing this serious issue requires concerted action, with an emphasis on proactive involvement and responsibility from men within the community.
When working with women and children, my foremost priority is to promote and safeguard their physical and psychological well-being. I recognise that women may face a range of challenges and concerns, particularly in the context of experiences related to domestic violence. My commitment involves offering a safe, compassionate, and understanding environment where clients feel comfortable expressing themselves and seeking assistance. I am available to support women and children with any issues they may encounter, ensuring their individual needs are addressed with care and respect.
My approach to domestic violence counselling is designed to empower women by helping them gain clarity about their thoughts and emotions. In our sessions, I focus on creating a space where you can safely explore the underlying reasons behind your current mindset and emotional responses. By working together, we look beyond surface-level feelings to uncover the factors influencing your inner experience. This process supports greater self-awareness, enabling you to understand not only what you are feeling, but also why these feelings arise. Through this understanding, you are better equipped to make informed choices and take meaningful steps towards your personal growth and well-being.
Soul Star Counselling: Description and Context
Many individuals while under the care of Soul Star Counselling, have shared experiences of feeling unheard or misunderstood during visits to other mental health and relationship counselling services, sometimes describing interactions with counsellors and psychologists who seemed emotionally detached. Such encounters can unfortunately leave clients feeling worse after sessions than when they arrived. As both a professional counsellor and someone with personal lived experience, I am committed to ensuring clients feel genuinely understood and supported throughout their therapeutic journey.
I am committed to remaining fully present and engaged with my clients, ensuring a supportive and attentive counselling experience. As a psychological counsellor, I specialise in developing strong and rapid rapport with each client I encounter.
This capability led me to establish a private psychological counselling practice. Through the founding of Soul Star Counselling, I maintain a daily commitment to providing quality care and positively impacting each client’s well-being. With years of comprehensive experience in psychological counselling, I have consistently sought to create positive and meaningful change in people’s lives. Throughout my career, I have received direction from
leadership within these organisations to manage exposure from clients’ personal narratives as a preventative measure against counsellor burnout syndrome.
If you have ever felt as though you were speaking to someone lacking empathy or emotional connection, rest assured that this will not be the case at Soul Star Counselling.
Soul Star Counselling was founded to foster an environment that is free from judgement, criticism, and dismissive remarks such as “we can’t help you,” “you are overreacting,” or “you are just being sensitive.” At Soul Star Counselling, clients can be assured they will not encounter such responses.
Soul Star Counselling derives its name from a commitment to providing in-depth psychological support, aiming to foster meaningful emotional connections with each client at an advanced level of care. With the growing need for comprehensive psychological and emotional support, holistic counselling is increasingly vital, allowing for a thorough assessment of all aspects of an individual’s life during the therapeutic process.
Holistic Counselling – Definition
“Holistic counselling is about looking at you as a whole person, not just focusing on one problem or symptom. Instead of only exploring your thoughts or only your feelings, we pay attention to how your mind, body, emotions, relationships, and even your sense of meaning or spirituality all connect and affect each other. The idea is that when one part of your life is out of balance, it can influence the others. In our sessions, we can use a range of approaches—like talking therapy, relaxation strategies, mindfulness, or creative tools—to support you in finding balance and wellbeing in all areas, not just one.” While holistic counselling may not be applicable in every session, I collaborate closely with each client to determine the most appropriate therapeutic approach for their individual needs.
Soul Star Counselling – Premier Psychological Support Services
At Soul Star Counselling, you can expect an exceptional level of service, where everyone is valued and treated with respect, care, and professionalism.
Having gained substantial personal experience and now holding the responsibility of caring for others, I am well-equipped to identify and implement effective strategies to support everyone I encounter.
My dedication extends far beyond the formal responsibilities of a psychological counsellor. I possess a genuine and heartfelt passion for supporting every individual who seeks guidance and care through this practice.
My commitment is not simply to fulfil a role, but to go above and beyond for each person who reaches out. This means responding with empathy, understanding, and unwavering support, ensuring that every client feels heard, valued, and assisted on their unique journey towards a healthier wellbeing.
As the founder, owner, and practising psychological counsellor, I have shaped Soul Star Counselling into far more than a typical privately owned service. Soul Star Counselling is a welcoming, family-friendly environment, purpose-built to support every individual on their therapeutic journey.
My aim is to provide a nurturing space where clients of all backgrounds and ages feel comfortable, respected, and encouraged as they work towards improving their overall quality of life. Here, the emphasis is on building genuine relationships and fostering a sense of belonging, ensuring that everyone who seeks guidance can access compassionate care within a supportive setting.
Should counselling sessions need to be extended due to complex issues or topics requiring additional discussion, any extra time provided is not-for-profit for each client.
This statement underscores my sustained dedication and commitment to delivering high-quality care for my clients.
If you have encountered lengthy wait times for appointments at other psychological services due to limited availability, Soul Star Counselling offers a more accommodating approach. Jeff is committed to making every effort to schedule your sessions promptly, including extending his working hours when necessary to meet your needs.
Soul Star Counselling
Even in a dark room, you only need a small glimmer of light, to guide you through to see the sunshine, empowering you for positive changes.
Even in a dark room, you only need a small glimmer of light, to guide you through to see the sunshine, empowering you for positive changes.
Helping you to shine your light

